For service providers

Every customer in one console, never mixed up.

Work across customer organizations from one sign-in, with delegated access each customer can see and revoke, under your own brand.

Hosted or self-hosted Every change waits for a person to approve it

Example

Omar, MSP Account Manager, asks Vision: “Which customers have overdue risks before Friday's reviews?” Vision · Customer skill: 2 customers need attention first. Vision · Backup skill: 1 missed backup, re-run proposed.

What changes for your team

From firefighting to a plan you approve.

Three everyday headaches for service provider teams, and what you get instead.

  1. Before: A different tool and login for every customer.

    With CloudVision360: My Apps switches between the customers you have delegated access to, each with its own data and roles.

  2. Before: Customers asking how you keep them apart.

    With CloudVision360: Tenant isolation enforced by the database, and every provider visit recorded in the customer's own audit trail.

  3. Before: Quarterly review prep that eats a week.

    With CloudVision360: A verified outcomes report per customer: fixes confirmed by rescan and savings verified after the change.

Meet your Vision skills · Early access

Ask in your words. Vision does the legwork.

Vision is one agent; each module gives it skills. It reads, warns early and lines up changes for a person to approve.

Vision · Customer skill

Works across the customers you can open, one at a time.

  • “Which customers have overdue risks?”
  • “Prepare Contoso's quarterly review.”
Reads
Each customer you have delegated access to, with your delegated role only
Warns early
Overdue risks and approvals waiting, customer by customer
Prepares for approval
The verified outcomes report for each review

Vision · Backup skill

Checks every customer's backups the morning after.

  • “Did last night's backups succeed?”
Reads
Backup jobs in each customer's BackupVision360 and ITOps360
Warns early
Failed or missed backups
Prepares for approval
A re-run with the owner alerted, in that customer's approval queue

Your Dashboard

The numbers you check first.

The portal Dashboard shows tiles from every app you can open, each with its status and trend, one click from the detail.

The cross-product overview on the portal Dashboard, opened for one customer. Values are a sample.

Dashboard · Contoso overviewExample
  • Open risks14Watch3 overdue
  • Tickets at risk5Watch2 fewer than last week
  • Devices needing attention23InfoPatch ring Thursday
  • Backup health97%On track1 missed run
  • Cloud spend this month$18,400InfoOn budget
  • AI spend this month$2,150On trackUnder budget

Built-in control

Powerful, and on a short leash.

Visit the Trust Center
  • Access the customer controls

    Each customer's admin sees every delegated provider user and can revoke them at any time.

  • Audited on their side

    Every provider visit and change lands in the customer's own audit trail, not just yours.

  • Hands off their sign-in

    Provider accounts can never manage the customer's people or sign-in settings.

  • Your brand, their isolation

    Portals carry your brand on your own domain, while each customer's data stays in its own tenant.

Questions teams ask

How do my staff open a customer?

From My Apps. A customer's admin grants delegated access with a role, your staff pick the customer from the organization switcher, and each visit is audited in that customer's trail.

Can customers see what my team does?

Yes. The customer's admin sees every delegated user, can revoke them, and every visit and change is recorded in their audit trail.

Can we put our own brand on the portal?

Yes. Portals can carry your branding on your own domain, set per customer tenant.

How is it priced for providers?

AgentVision360 is priced per customer organization, with the Customers console included. For the other modules, see the pricing page or talk to sales.

See it on your own service provider work.

Bring your own questions to a 30-minute live demo with a specialist.